Ambitious Claims Professional Wanted

5 days ago

Adelaide, South Australia beBeeclaims Full time $76,400 - $86,800
Claims Manager

We are seeking a Claims Manager to join our team. This role offers flexible hybrid working, balancing time between our office environment and home.

The Claims Manager will be the heart of our mission, delivering real help with real empathy at times customers need it most.

  • Ownership of a home claims portfolio, guiding customers from first contact to final resolution.
  • Case management for new and existing property claims.
  • Liaising with assessors and vendors to keep costs on track and claims moving.
  • Explaining policy entitlements and demystifying the claims and repair process.
  • Demonstrating empathetic, transparent, and proactive communication throughout the claim.
  • Achieving key performance and service metrics aligned with business goals.

We are looking for someone who combines people skills with professionalism. Key qualifications include:

  • Genuine compassion and a calm, customer-first approach.
  • Excellent communication skills - simplifying complex issues and building rapport.
  • Proficiency in digital systems and written communication.
  • Great time management, attention to detail, and problem-solving skills.
  • Resilience and adaptability in a fast-paced environment.

Suncorp offers a competitive salary and benefits package designed to support your career, wellbeing, and lifestyle:

  • Salary: $76,400 (inclusive of Super) + Performance Based Incentives.
  • Employee Discounts: Access exclusive deals with top retailers.
  • Career Development: Study support and upskilling programs to help you grow.
  • Parental Leave: 20 weeks paid leave for eligible primary carers.
  • Health & Wellness: Discounts on private health insurance and gym memberships.

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