
Roster Administration Professional
3 days ago
Job Title: Roster Coordination Officer
This role involves managing and maintaining a diverse range of rostering and auditing functions through HealthRoster and StaffLink systems. As a Roster Coordination Officer, you will be responsible for participating in various rostering activities to deliver timely and accurate payroll services across NSW.
About the Role:
- You will be part of a team that provides high-level customer support in maintaining accurate rostering practices across a statewide organisation.
- Establish strong working relationships with staff at all levels of the organisation and external agencies and stakeholders.
- Use initiative and sound judgment to manage roster system user support with sound conflict resolution skills.
- Extract and audit large volumes of data from rostering systems.
Key Responsibilities:
- Deliver timely and accurate payroll services.
- Manage and maintain rostering and auditing functions.
- Provide high-level customer support.
- Establish strong working relationships.
Requirements:
- Demonstrated experience working in a customer-focused environment that incorporates the use of Microsoft Office suite and/or other standard databases.
- Proven experience working in a high workload and pressure environment.
- Effective communication and customer service skills, both written and verbal.
- High level of attention to detail with ability to interpret rostering/payroll related policies and awards.
Your Benefits:
We are committed to creating an inclusive workplace and welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
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