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Customer Service Specialist

2 months ago

Parramatta, New South Wales, Australia Dulux Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Dulux. As a Sales Assistant, you will play a key role in providing exceptional customer service and supporting the sales team in achieving our business objectives.

Key Responsibilities

  • Develop strong relationships with customers and colleagues to drive sales and customer satisfaction
  • Ensure high levels of customer service are maintained through effective communication and problem-solving skills
  • Cash handling and EFTPOS operations
  • Mix and tint paint accurately to meet customer requirements
  • Assist in maintaining stock levels and ensuring a clean and organized store environment
  • Comply with safety standards and procedures

Benefits

  • Opportunities for career growth and development within a leading company
  • Comprehensive health and wellbeing support, including access to our Wellbeing Hub and Employee Assistance Program
  • Flexible working arrangements to suit your needs
  • Generous discounts on Dulux products and services
  • Opportunities to work with a diverse range of customers and colleagues

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Physical ability to lift heavy products and work in a warehouse environment
  • Previous retail or sales experience an advantage, but not essential
  • Ability to learn and adapt to new products and processes

About Dulux

Dulux is a leading manufacturer and marketer of premium branded decorative paints, woodcare coatings, and texture coatings. We are committed to delivering exceptional customer service and supporting our customers in achieving their goals.