Administrative Support Officer

1 month ago


Melbourne, Victoria, Australia Alfred Health Full time

Alfred Health

Alfred Health is a leading healthcare provider in Melbourne's inner southeast suburbs. We offer a range of services, from ambulatory to inpatient and home-based care.

The Department:

Alfred Surgical Services

Our Specialist Clinics team provides non-admitted or ambulatory services across the organization. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems.

The Role:

This position reports to the Administration Supervisor and is part of an administration team. The administration officer performs a range of administrative, reception, and clerical tasks to support the day-to-day function of the clinics and health service.

The Administration Officer is approachable, responsive, and provides professional service to ensure best customer outcomes are delivered.

The job involves greeting patients, handling referrals, answering phone calls, and booking patient appointments. You will also support clinical staff with administrative tasks.

Qualifications/Experience Required:

Desirable

  • Sound administrative experience - hospital environment preferred but not essential
  • Personable, customer-focused approach, and commitment to high-quality service
  • Demonstrated computer proficiency, including MS Word, MS Outlook, and MS Excel
  • Understanding of confidentiality and privacy legislation
  • Understanding of medical terminology
  • Demonstrated ability to plan workflow, prioritize, and delegate to meet deadlines

Benefits:

  • Discounted car parking
  • Salary packaging with novated leasing
  • Alfred campus close to public transport
  • Onsite gym
  • Easy public transport access and discounted car parking

Staff Benefits:

  • Salary packaging
  • Discounted onsite parking
  • Onsite staff gym
  • Onsite childcare centre
  • Close to public transport and shops


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