Digital Services Portfolio Manager

4 weeks ago

Macquarie Park, Australia Schneider Electric Full time
About the Role

We are seeking a highly skilled Offer Manager to join our Digital Services team in Macquarie Park. As an Offer Manager, you will play a key role in marketing our Digital Services Offer portfolio, supporting sales and growth activities that achieve business objectives in support of our growing Customer requirements.

You will leverage our wide-range of integrated solutions and collaborate with a wider team of passionate professionals to make an impact within markets that are calling for our combined expertise.

Key Responsibilities
  • Engage with Customers to understand needs and market our Digital Services offerings.
  • Utilize pricing tools, data, analytics, and digital tools to execute pricing strategies, policies, and related initiatives across a growing Digital Services portfolio.
  • Utilize Install Base data and leverage market intelligence to shape Annual Marketing and Sales Plans.
  • Ensure intimate Customer relationships as you act as a key point of contact on Customer requirements and related queries.
  • Collaborate with varied internal stakeholders on Pricing, Product, Sales, Commercial, Marketing, etc.
  • Utilize Salesforce (CRM) to produce reports and relevant dashboards to monitor the performance of the Digital Services portfolio and provide insights to key stakeholders.
  • Collaborate with the Marketing and Communication Business Partner to execute a variety of media campaigns and represent Digital Services at internal forums and external events.
  • Conduct regular training to Sales and Tendering teams on available offers and act as a Consultant to the Sales teams to help build the right Service Offer.
  • Review and optimize existing processes, maintaining a focus on continuous improvement and operating with an agile mindset.
About You
  • Tertiary qualifications in Marketing (or similar discipline) and previous experience in a similar senior position (Customer Success, Account Management, or related).
  • Previous experience in the use of a CRM (ideally Salesforce), confident in utilizing data to inform stakeholders and shape technical solutions.
  • Demonstrated success in a similar Marketing/Consulting focused role and someone who understands Customer/Market segments and related channels.
  • Strong Customer-driven background and a proven ability to achieve tangible growth.
  • Proven ability to collaborate with varied stakeholder groups and a commercial mindset.
  • A growth mindset, well-developed digital skills, and a technical aptitude.
  • Well-developed interpersonal skills coupled with the ability to negotiate outcomes.
What We Offer
  • A competitive salary package, Mobile Phone, Laptop, access to our employee share plan, and so much more.
  • A chance to build your career within our global organization, with opportunities to work on global projects, explore future roles, or establish a mentorship to grow your skills.
  • Flexibility at Work and Global Family Leave.
  • Option to participate in our Share Program, with discounts and company contribution for employees.
  • Potential opportunity to purchase annual leave.
  • Discounts at major vendors such as Clipsal, JB-HiFi, and Hoyts.
  • Continuous training on Schneider products.
  • Exposure to a market leader in sustainability and automation.
  • Working in a well-balanced team and inclusive environment.

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