Digital Services Portfolio Manager

5 days ago

Macquarie Park, Australia Schneider Electric Full time
About the Role

We are seeking a highly skilled Digital Services Portfolio Manager to join our team at Schneider Electric. As a key member of our Digital Services team, you will play a critical role in marketing our Digital Services Offer portfolio, supporting sales and growth activities that achieve business objectives in support of our growing Customer requirements.

The ideal candidate will have a strong background in marketing, with experience in a similar senior position, such as Customer Success, Account Management, or related. You will be confident in utilizing data to inform stakeholders and shape technical solutions, with a proven ability to collaborate with varied stakeholder groups and a commercial mindset.

Key responsibilities will include engaging with Customers to understand needs and market our Digital Services offerings, utilizing pricing tools, data, analytics, and various digital tools to execute pricing strategies, policies, and related initiatives across a growing Digital Services portfolio.

You will also be responsible for utilizing Install Base data and leveraging market intelligence to shape Annual Marketing and Sales Plans, ensuring intimate Customer relationships as you act as a key point of contact on Customer requirements and related queries.

Additional responsibilities will include collaborating with varied internal stakeholders on Pricing, Product, Sales, Commercial, Marketing, and other related areas, utilizing Salesforce (CRM) to produce reports and relevant dashboards to monitor the performance of the Digital Services portfolio and provide insights to key stakeholders when required.

As a Digital Services Portfolio Manager, you will have the opportunity to work on global projects, explore future roles, or establish a mentorship to grow your skills, with a competitive salary package, mobile phone, laptop, access to our employee share plan, and other benefits.

We are looking for an exceptional individual who can turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. If you are a motivated and results-driven professional with a passion for marketing and customer success, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Engage with Customers to understand needs and market our Digital Services offerings
  • Utilize pricing tools, data, analytics, and various digital tools to execute pricing strategies, policies, and related initiatives
  • Utilize Install Base data and leverage market intelligence to shape Annual Marketing and Sales Plans
  • Ensure intimate Customer relationships as a key point of contact on Customer requirements and related queries
  • Collaborate with varied internal stakeholders on Pricing, Product, Sales, Commercial, Marketing, and other related areas
  • Utilize Salesforce (CRM) to produce reports and relevant dashboards to monitor the performance of the Digital Services portfolio and provide insights to key stakeholders when required

Requirements:

  • Tertiary qualifications in Marketing (or similar discipline) and previous experience in a similar senior position (Customer Success, Account Management or related)
  • Previous experience in the use of a CRM (ideally Salesforce), confident in utilizing data to inform stakeholders and shape technical solutions
  • Demonstrated success in a similar Marketing/Consulting focused role and someone who understands Customer/Market segments and related channels
  • Strong Customer driven background and a proven ability to achieve tangible growth
  • Proven ability to collaborate with varied stakeholder groups and a commercial mindset
  • A growth mindset, well-developed digital skills, and a technical aptitude
  • Well-developed interpersonal skills coupled with the ability to negotiate outcomes

About Schneider Electric:

Schneider Electric is a global leader in the digital transformation of energy management and automation. We provide energy and automation digital solutions for efficiency and sustainability. We believe that our differences make us stronger as a company and as individuals, and we are committed to championing inclusivity in everything we do.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and results-driven professional with a passion for marketing and customer success, we encourage you to apply for this exciting opportunity.

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