Digital Services Portfolio Marketing Specialist

15 hours ago

Macquarie Park, Australia Schneider Electric Full time

Salary: AU$120,000 - AU$180,000 per annum

About Us:

Schneider Electric is a global leader in energy management and automation. Our purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all.

We are currently seeking an Offer Manager to join our Digital Services team in Macquarie Park, Sydney. As an Offer Manager, you will play a key role in marketing our Digital Services portfolio, supporting sales and growth activities that achieve business objectives.

Job Description:

You will engage with customers to understand their needs and market our Digital Services offerings. You will utilise pricing tools, data, analytics, and digital tools to execute pricing strategies, policies, and related initiatives across a growing Digital Services portfolio.

Additionally, you will utilise Install Base data and leverage market intelligence to shape Annual Marketing and Sales Plans. You will ensure intimate customer relationships by acting as a key point of contact on customer requirements and related queries.

You will collaborate with varied internal stakeholders on Pricing, Product, Sales, Commercial, Marketing, etc. You will utilise Salesforce (CRM) to produce reports and relevant dashboards to monitor the performance of the Digital Services portfolio and provide insights to key stakeholders when required.

Key Responsibilities:

  • Engage with customers to understand their needs and market our Digital Services offerings.
  • Utilise pricing tools, data, analytics, and digital tools to execute pricing strategies, policies, and related initiatives.
  • Utilise Install Base data and leverage market intelligence to shape Annual Marketing and Sales Plans.
  • Ensure intimate customer relationships by acting as a key point of contact on customer requirements and related queries.
  • Collaborate with varied internal stakeholders on Pricing, Product, Sales, Commercial, Marketing, etc.
  • Utilise Salesforce (CRM) to produce reports and relevant dashboards to monitor the performance of the Digital Services portfolio and provide insights to key stakeholders when required.
  • Conduct regular training to Sales and Tendering teams on available offers (how to quote and sell), while also acting as a consultant to the Sales teams to help build the right Service Offer (solution).
  • Review and optimise existing processes as you maintain a focus on continuous improvement, operating with an agile mindset within a business that embraces data and digital.

Required Skills and Qualifications:

  • Tertiary qualifications in Marketing (or similar discipline)
  • Previous experience in a similar senior position (Customer Success, Account Management or related)
  • Previous experience in the use of a CRM (ideally Salesforce), confident in utilising data to inform stakeholders and shape technical solutions
  • Demonstrated success in a similar Marketing/Consulting focused role and someone who understands Customer/Market segments and related channels
  • Strong Customer driven background and a proven ability to achieve tangible growth
  • Proven ability to collaborate with varied stakeholder groups and a commercial mindset
  • A growth mindset, well-developed digital skills, and a technical aptitude
  • Well-developed interpersonal skills coupled with the ability to negotiate outcomes

Benefits:

  • Competitive salary package
  • Mobile Phone
  • Laptop
  • Access to our employee share plan
  • Flexibility at Work
  • Global Family Leave
  • Option to participate in our Share Program
  • Potential opportunity to purchase annual leave
  • Discounts at major vendors
  • Continuous training on Schneider products
  • Exposure to a market leader in sustainability and automation
  • Working in a well-balanced team and inclusive environment

About You:

If you are looking for a challenging role that aligns with your passion for marketing and sales, we encourage you to apply for this position. We offer a competitive salary package, opportunities for career growth, and a chance to work with a dynamic team.

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