
Front Desk Customer Service Lead
2 hours ago
Customer Service Coordinator Opportunity
We are seeking a skilled and experienced Customer Service Coordinator to join our team. The ideal candidate will have prior experience in a front desk or customer service role, preferably within a healthcare or dental setting.
Key Responsibilities:- Coordinate and Supervise Reception Team Members
- Provide Excellent Patient Experience and Communication Skills
- Manage Patient Enquiries and Bookings
- Troubleshoot Front Desk Operational Issues
- Maintain the Reception Area and Waiting Room
- Collaborate with Dental Team to Resolve Patient Queries or Concerns
- Ensure High Standards of Customer Service and Professionalism
What We Offer: Ongoing training and development opportunities, flexible work arrangements, access to discounted dental care, and a friendly, collaborative team environment.
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