Front Desk Customer Service Lead

2 hours ago


Melbourne, Victoria, Australia beBeeDentistry Full time $60,000 - $80,000

Customer Service Coordinator Opportunity

We are seeking a skilled and experienced Customer Service Coordinator to join our team. The ideal candidate will have prior experience in a front desk or customer service role, preferably within a healthcare or dental setting.

Key Responsibilities:
  • Coordinate and Supervise Reception Team Members
  • Provide Excellent Patient Experience and Communication Skills
  • Manage Patient Enquiries and Bookings
  • Troubleshoot Front Desk Operational Issues
  • Maintain the Reception Area and Waiting Room
  • Collaborate with Dental Team to Resolve Patient Queries or Concerns
  • Ensure High Standards of Customer Service and Professionalism

What We Offer: Ongoing training and development opportunities, flexible work arrangements, access to discounted dental care, and a friendly, collaborative team environment.



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