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Client Service Manager
4 weeks ago
Are you passionate about delivering exceptional client experiences and driving business growth? We're seeking a talented Client Service Manager to join our team at Fuse Recruitment, a leading firm in the wealth industry.
About the RoleAs a Client Service Manager, you will be the key contact for our clients, responsible for handling inquiries, resolving issues, and anticipating their needs. You will work closely with our internal teams to ensure seamless delivery of top-notch services and solutions.
Key Responsibilities- Build and maintain strong relationships with clients, understanding their business goals and challenges.
- Provide customized solutions and valuable recommendations to drive client satisfaction and growth.
- Collaborate with internal teams to ensure effective delivery of services and solutions.
- Manage client accounts, negotiating contracts and discussing renewals, and identifying up-selling opportunities.
- Proven background in client services, account management, or a similar role in Financial Services.
- Understanding and experience in Paraplanning.
- Understanding of financial planning laws and legal aspects.
- Exceptional ability to build relationships and trust with clients, backed by strong interpersonal and negotiation skills.
- Keen attention to detail and the capability to juggle multiple priorities with ease.
- Proficiency in CRM software, Microsoft Office Suite, and other relevant tools.
- Opportunities for professional development and career advancement.
- Part of a forward-thinking team that values innovation and excellence.
- Chance to play a crucial role in enhancing client relationships and driving business growth.
At Fuse Recruitment, we specialize in connecting top talent with leading firms in the wealth industry. If you're looking for a challenging and rewarding role, apply now and take the first step towards a successful career.
