
Patient Experience Coordinator
6 days ago
We are seeking an efficient and highly motivated Patient Services Officer to provide administrative support in a dynamic environment.
- Provide exceptional customer service both face-to-face and over the phone.
- Adapt to an environment with ongoing change and competing priorities.
- Book and confirm patients for appointments and consultations.
- Process relevant paperwork, including data entry.
- E nsure the smooth running of the office.
- Liaise with the team to ensure efficient processes.
- Manage patient records and filing of patient notes.
The ideal candidate will have:
- Previous experience in the medical industry.
- Ability to learn new systems and applications for managing patient and doctor requests.
- Strong communication skills.
- Previous experience working individually or as part of a team.
- Knowledge of patient billing systems and related mechanisms.
- Exceptional phone manner and ability to handle a high volume of inquiries.
- High attention to detail and excellent organisational skills.
We offer:
- Ongoing development opportunities.
- A supportive work environment.
- Access to award-winning programs.
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