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Frontline Service Representative
3 weeks ago
As a frontline service representative at our organisation, you will be the primary point of contact for customers. You'll be responding to customer inquiries via phone and email, providing solutions to their problems in a professional and empathetic manner.
Key Responsibilities- Display exceptional interpersonal skills while assisting customers.
- Become an expert in all aspects of our business and use this knowledge to enhance the customer experience.
- Ensure compliance with regulatory requirements and organisational best practice guidelines.
- Be a collaborative team member, supporting colleagues as needed.
- A recent graduate seeking opportunities for growth and development in a dynamic industry.
- Someone who is enthusiastic about working with people in a team environment.
- Capable of multi-tasking and confident in problem-solving.
- Exceptional communication skills.
- Ability to work independently with a high attention to detail.
We are a fast-paced and ambitious business that seeks to recruit talented individuals who can take ownership of their role to drive success. We offer flexible working arrangements, volunteer and study leave, and regular social events to support your career development and wellbeing.
We value diversity and inclusivity, encouraging applications from people from diverse backgrounds including Aboriginal and Torres Strait Islander people and those with disabilities.
