Frontline Customer Service Representative

2 weeks ago

Adelaide, South Australia beBeeReceptionist Full time $58,250 - $73,200

Role Overview

We are seeking an enthusiastic and professional individual to fill a fixed-term position as the first point of contact for our guests. As the Receptionist, you will ensure we deliver an exceptional level of customer service.

The Role

This dynamic role requires a friendly, enthusiastic, and professional approach, ideal for someone who is people-oriented with a positive attitude.

Key Responsibilities:

  • Greet and assist customers in person or by phone to determine their needs
  • Answer telephone calls, screen and direct them professionally
  • Greet customers entering the reception area in a friendly and professional manner

Administrative Support

Conduct routine administrative functions and provide general clerical support, maintaining the reception area's cleanliness, security, and organization at all times.

Requirements

To be successful in this role, you will require:

  • Customer service and administration experience
  • Excellent communication and interpersonal skills
  • Friendly demeanor, personal presentation, and attention to detail
  • Experience using Microsoft Office, software, and telephone systems

About Us

Our company prioritizes employee wellbeing, community partnerships, and continuous growth. We offer a diverse and inclusive work environment with opportunities for professional development and career advancement.

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