Beauty Retail Leader

2 weeks ago


Brisbane, Queensland, Australia Sephora Full time

Sephora is a global leader in the beauty industry, and as a Floor Manager, you will play a key role in delivering an exceptional customer experience.

About Us

We believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

Job Description

This is a 12 Month Fixed-Term, Full Time opportunity for a senior retail professional to join our Pacific Fair store as a Floor Manager (Senior Beauty Advisor). You will be responsible for leading a team of sales advisors, managing store operations, and driving sales performance.

You will have the opportunity to work across all categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations.

In this role, you will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers.

Key Responsibilities
  • Lead and develop a high-performing sales team
  • Manage store operations, including stock control and visual merchandising
  • Drive sales performance and exceed KPIs
  • Provide exceptional customer service and ensure a seamless shopping experience
Requirements
  • Previous retail management experience
  • Proficiency in using Microsoft Office Suite
  • A passion for excellent customer service and experiential retail
  • A drive for results and a history of exceeding sales targets
What We Offer
  • A competitive salary of $29.04/hour plus superannuation and commission
  • A range of benefits, including gifted products, paid parental leave, and health and wellbeing initiatives
  • Opportunities for career growth and development within Sephora and the LVMH group


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