Coffee Shop Operations Manager

2 weeks ago


Brisbane, Queensland, Australia Starbucks Full time
Starbucks Shift Supervisor Role Overview

We are seeking a highly motivated and experienced Shift Supervisor to join our team at Starbucks. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our coffee shop, driving sales growth, and delivering an exceptional customer experience.

Key Responsibilities:

  • Maintain high levels of energy and enthusiasm, with a can-do attitude, to motivate and encourage the team throughout the shift.
  • Coach and delegate daily tasks effectively, while role modeling and inspiring the delivery of high-quality service.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.

Requirements:

  • Leadership experience in the retail or fast-paced restaurant environment is preferred.
  • A genuine passion for creating memorable and unique moments of connection with customers is essential.
  • The ability to learn quickly and direct the work of others is crucial.

What We Offer:

  • A structured and ongoing training program to support your development.
  • The opportunity to grow and develop your passion for coffee – become a coffee master.
  • Development of your leadership skills, with opportunities to open new stores or become a management trainer.

Becoming a Starbucks Partner means having the opportunity to be something more than just an employee. Our mission is to nurture the limitless possibilities of human connection – with every cup, conversation, and community. We support each other, learn from each other, and grow together.

Estimated Salary: $45,000 - $60,000 per annum, depending on location and experience.


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