Global Risk Management Specialist

2 weeks ago


Sydney, New South Wales, Australia EF Educational Tours Full time

Job Overview

  • We are seeking a Global Risk Management Specialist to join our Operations team in Sydney.

About the Role

The Safety and Incident Response Specialist will be responsible for customer risk and safety management by focusing on proactive operational safety measures and crisis management. This includes managing 24/7 incident response systems, on-tour incidents, and global incident response.

The role involves developing and executing training for relevant parties about their respective safety and emergency response responsibilities, collaborating with regional operations teams to implement controls mitigating risk to operational components, overseeing control execution for compliance, liaising with teammates to ensure consistency of policies, procedures, and application of safety decisions, and promoting risk management standards aligned with ISO 31000:2018 and ISO 31030:2021.

The successful candidate will possess fluency in English and preferably Japanese or a European-based language, strong communication skills, creative problem-solving abilities, attention to detail, process-driven mindset, ability to work independently and as part of a team, influence others positively, and make quick decisions under pressure.

This position is not eligible for visa sponsorship, and applicants must have the legal right to live and work in Australia.

Benefits and Perks

  • Flexible hybrid work model: 3 days office / 2 days' work from home (subject to seasonality)
  • Travel opportunities related to your role and industry conferences
  • Global meetings and trainings
  • STEP (Staff Travel Experiential Program) opportunity to all permanent staff to travel yearly on one of our global tours
  • Seasonal office events and parties
  • Discounts on EF Programs

About EF Educational Tours

At EF, we believe that the world is better when people try to understand one another. We help millions of people see new places, experience new cultures, and learn new things about the world and about themselves through culturally immersive education programs focused on language, travel, cultural exchange, and academics.

We are a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience, and everything else that makes you unique.



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