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Customer Service Leadership Expert

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Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $130,000
Job Overview

The Contact Centre Team Leader will play a pivotal leadership role within the customer service landscape, inspiring and guiding a team of customer-facing professionals to deliver exceptional service across multiple channels.

Main Responsibilities:

  • Leading from within through coaching, mentoring, and empowering teams to exceed customer expectations
  • Collaborating with cross-functional teams to identify process improvements and elevate the customer experience