Claims Portfolio Manager

24 hours ago

NewcastleMaitland, Australia beBeeCase Full time $70,000 - $95,000
Insurance Case Manager/Senior Case Manager

The role involves managing a portfolio of workers' compensation insurance claims with the goal of achieving an early and sustainable return to work, while ensuring reasonable claim costs.

You will be responsible for communicating with various stakeholders, including workers, employers, doctors, and providers, to identify the need for compensation and provide advice. This includes undertaking ongoing reviews of insurance claim liability and entitlements in relation to weekly payments and medical expenses.

In this position, you will assist workers and employers throughout the claim process, providing support in completing relevant documents to ensure timely access to required services that support return to work and injury recovery. You will also monitor, settle, and close out claims within your portfolio.

Providing high-quality customer service and coordinating with key stakeholders is a critical aspect of this role. You will also complete administrative tasks aligned with the management of a portfolio, including processing payments, reviewing documentation received for the claim, sending relevant correspondence, and recording actions taken in line with insurance scheme requirements.

Required Skills and Qualifications:
  • Proven experience managing claims in the Australian workers' compensation insurance industry or equivalent frameworks overseas.
  • Knowledge of the NSW workers' compensation scheme, legislation, and policies, or ability to quickly acquire the required knowledge.
  • A high attention to detail and strong organisational skills are essential for success in this role.
  • Resilience and a willingness to engage in complex conversations are necessary for building strong relationships with stakeholders.
  • A passion for collaborative teamwork, as well as the ability to work independently, is required.
  • A commitment to supporting injured workers with their recovery and return to work is crucial.
  • Excellent written and verbal communication skills are necessary for effective stakeholder engagement.

This is a permanent, full-time opportunity located in Newcastle or Tweed Heads. You will work for a leading insurer committed to long-term employment and delivering high-quality service to customers and clients. We offer a fun and engaging work environment with opportunities for career progression.

This is an exciting opportunity for a motivated and experienced professional to join our team and contribute to the delivery of exceptional customer service.

  • Insurance Portfolio Manager

    1 day ago

    Newcastle-Maitland, Australia beBeeClaims Full time $70,000 - $95,000

    Job SummaryThe successful candidate will manage a portfolio of NSW Workers Compensation insurance claims, aiming to achieve early and sustainable return to work with reasonable claim costs.Key Responsibilities: Proactively oversee and manage a portfolio of NSW Workers Compensation insurance claims. Communicate effectively with stakeholders including...

  • Claims Management Specialist

    2 days ago

    Newcastle-Maitland, Australia beBeeClaim Full time $90,000 - $120,000

    Claims Management ProfessionalWe are seeking a highly skilled and experienced Claims Manager to join our team. The ideal candidate will have a proven track record of managing claims effectively, with a strong focus on customer centric support and delivering excellent results.Key Responsibilities:Proactively manage a portfolio of workers compensation claims...

  • Claims Professional

    24 hours ago

    Newcastle-Maitland, Australia beBeeClaims Full time $75,586 - $103,722

    Job Opportunity: Claims AdvisorAbout the RoleWe are seeking a dedicated professional to manage Personal Injury Commercial Claims, empowering injured workers by ensuring they receive correct entitlements.Key Responsibilities:Conduct in-depth assessments of medical, financial, investigative, and rehabilitation reports to make accurate claim...

  • Claims Advisor

    2 days ago

    Newcastle-Maitland, Australia Suncorp Group Full time

    OverviewJoin to apply for the Claims Advisor role at Suncorp Group.We are looking for a dedicated individual to join us as a Claims Advisor based in Newcastle, offering a flexible hybrid working model after the training period. This is a 12-month contract position.ResponsibilitiesEmpower Individuals: Manage a portfolio of Personal Injury Commercial Claims,...

  • Senior Claims Manager

    3 weeks ago

    Newcastle-maitland, Australia EML Group Full time

    EML Group Newcastle, New South Wales, Australia Join or sign in to find your next job Join to apply for the Senior Claims Manager role at EML Group EML Group Newcastle, New South Wales, Australia4 days ago Be among the first 25 applicants Join to apply for the Senior Claims Manager role at EML Group Get AI-powered advice on this job and more exclusive...

  • Property Adjuster

    2 weeks ago

    Newcastle-Maitland, Australia Exchange Street Claims ltd Full time

    Our client is seeking a General Property Adjuster (Cert CILA / Dip CILA) to work from home and operate throughout the Northeast and surrounding regions as required.You will handle a portfolio of Domestic losses up to £100,000 in value on a 'cradle-to-grave' basis without restriction.You'll be supporting clients in proactively handling and settling a mixed...

  • Property Adjuster

    2 days ago

    Newcastle-Maitland, Australia Exchange Street Claims ltd Full time

    Our client is seeking a General Property Adjuster (Cert CILA / Dip CILA) to work from home and operate throughout the Northeast and surrounding regions as required.You will handle a portfolio of Domestic losses up to £100,000 in value on a 'cradle-to-grave' basis without restriction.You'll be supporting clients in proactively handling and settling a mixed...

  • Property Claims Specialist

    2 days ago

    Newcastle-Maitland, Australia beBeeClaims Full time $60,000 - $80,000

    Job Opportunity: Property Claims Specialist">Our client is seeking an experienced Property Claims Specialist to handle a portfolio of domestic losses. The ideal candidate will work from home and operate throughout the Northeast and surrounding regions as required.">You will be responsible for handling a caseload of property claims, which can vary in...

  • Claims Management Professional

    2 days ago

    Newcastle, New South Wales, Australia beBeeInsurance Full time $70,000 - $95,000

    Job Description:We are seeking a skilled Insurance Case Manager or Senior Case Manager to join our team. As a key member of our team, you will work closely with stakeholders to manage claims and deliver exceptional customer service.Key Responsibilities:Manage a portfolio of NSW Workers Compensation insurance claims to achieve early and sustainable returns to...

  • Fulfilling Career as a Claims Specialist

    1 day ago

    Newcastle-Maitland, Australia beBeeClaims Full time $62,300 - $103,000

    Job Title: Claims SpecialistWe are seeking a dedicated and skilled Claims Specialist to join our team. This is a 12-month contract position based in Newcastle, offering a flexible hybrid working model after the training period.As a Claims Specialist, you will be responsible for managing a portfolio of Personal Injury Commercial Claims, ensuring injured...