Insurance Portfolio Manager

2 days ago

NewcastleMaitland, Australia beBeeClaims Full time $70,000 - $95,000
Job Summary

The successful candidate will manage a portfolio of NSW Workers Compensation insurance claims, aiming to achieve early and sustainable return to work with reasonable claim costs.


Key Responsibilities:
  • Proactively oversee and manage a portfolio of NSW Workers Compensation insurance claims.
  • Communicate effectively with stakeholders including workers, employers, doctors, and providers to identify claim requirements and provide advice.
  • Undertake ongoing insurance claim liability and entitlement reviews for weekly payments and medical expenses.
  • Provide support to workers and employers throughout the claim process, ensuring timely access to necessary services for return to work and injury recovery.
  • Monitor, settle, and close out claims within the portfolio in accordance with established guidelines.
  • Deliver exceptional customer service and collaborate with key stakeholders.
  • Perform administrative tasks related to portfolio management, including payment processing, documentation review, and correspondence.

Requirements
  • Experience managing claims in the Australian workers' compensation insurance industry or equivalent frameworks overseas.
  • Knowledge of the NSW workers' compensation scheme, legislation, and policies, or ability to acquire this knowledge quickly.
  • Excellent organisational skills, attention to detail, and resilience in handling complex conversations.
  • A passion for teamwork and ability to work independently while prioritising injured workers' recovery and return to work.
  • Strong written and verbal communication skills are essential.

What We Offer

This full-time role offers a competitive salary range of $70k-95k + Super, based on experience. You will work in the Tweed Heads or Newcastle CBD, Monday to Friday, standard business hours.


Application Information

If you believe you have the necessary skills and experience to succeed in this role, click 'Apply Now'. Alternatively, contact Hays for more information.

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