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Director of Operational Excellence

3 weeks ago

Melbourne, Victoria, Australia beBeeOperations Full time $150,000 - $180,000
Operations Director Role

This position oversees business units to ensure efficient, collaborative, and strategic alignment.

  • The ideal candidate will deliver high-quality documentation within established schedules.
  • This role also drives continuous improvement across processes, systems, and team performance.
Key Responsibilities:

Leadership & Strategy:

  • Provide guidance, mentoring, and accountability to direct reports.
  • Translate company vision into operational outcomes.
  • Drive a culture of teamwork and accountability.
  • Contribute to strategic decision-making as a key member of the Executive Leadership Team.

Operational Efficiency:

  • Streamline workflows across Sales Operations, Estimating, Drafting, and Admin Support.
  • Ensure operational processes are documented, consistent, and scalable.
  • Closely collaborate with Construction, Procurement, and Sales to align cross-departmental outcomes.
  • Establish clear KPIs and reporting frameworks for each function.

Team Development:

  • Lead and develop high-performing managers and teams.
  • Support staff retention and engagement through clear expectations, coaching, and performance management.
  • Ensure succession planning and professional development pathways exist within all direct reports' teams.

Financial Management:

  • Work with Finance to ensure operational budgets are managed effectively.
  • Identify and implement cost efficiencies without compromising quality.
  • Manage supplier and stakeholder relationships as required.

Risk & Compliance:

  • Ensure operational activities comply with industry regulations, WHS standards, and company policies.
  • Mitigate risk by identifying bottlenecks and implementing preventative strategies.