Drive Operational Excellence

4 days ago

Melbourne, Victoria, Australia beBeeOperational Full time $140,000 - $180,000
Operations Director

Oversee high-performing teams, drive continuous improvement and ensure efficient delivery of packages to millions of customers.

As an Operations Director, you will be responsible for overseeing daily logistics operations, driving process improvements and ensuring safety and compliance. You will lead a team of Shift Managers and their direct reports, proxy duties for the Site Lead and review the operational forecast to determine productivity requirements.

Key Responsibilities:

  • Manage and develop a team of Shift Managers and their direct reports.
  • Proxy duties for the Site Lead.
  • Review the operational forecast and determine productivity requirements for the delivery station.
  • Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
  • Proactively identify and lead process improvement initiatives and Lean tools.
  • Analyze shift performance against relevant business objectives and put in place actions to improve operational excellence.
  • Manage resource (manpower) plan and oversee shifts patterns managed by direct reports including hours booking and staff holiday management.

A day in the life as an Operations Director involves continuously improving the efficiency of delivery processes and ensuring that customer orders are delivered quickly, accurately and cost-effectively. You will work with your peers to ensure that all workflows run smoothly and customer expectations are met.

Our logistics department handles last mile delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

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