Back of House Assistant

3 days ago

Chermside, Queensland, Australia JD Group Full time
About JD Group

JD Group is a leading global sports fashion retailer, known for its high-quality products and exceptional customer service. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

The Role

We are seeking a highly motivated and organized Back of House Assistant to join our team. As a key member of our operations team, you will be responsible for receiving, unpacking, processing, organizing, labeling, and storing merchandise back of house. Your attention to detail and ability to work efficiently in a fast-paced environment will be essential in delivering great customer experiences.

Key Responsibilities
  • Support the Back of House Manager/Supervisor with handling deliveries, maintaining order and tidiness of back of house area, avoiding damage and preventing stock loss
  • Assist sales team with product queries and customer requests, including collecting requested footwear product styles/sizes with a sense of urgency, delivering them to customers on the shop floor
  • Ensure Back of House standards are maintained in line with company expectations
  • Ensure products are priced and tagged correctly
  • Assist in maintaining standards on the shop floor, replenishing stock levels when needed, and ensuring all size ranges are available
What We're Looking For
  • Customer service experience within retail, hospitality, or a similar industry
  • Experience working in a Back of House or Warehouse environment is favorable, but not essential
  • Maintains a positive can-do attitude
  • Organizational skills
  • Strong operational skills with a high level of attention to detail
  • Thrives in a fast-paced, ever-changing environment
  • Ability to enthusiastically look at a challenge as an opportunity to develop yourself, your career, and learn new skills
  • Strong communication skills, someone who thrives in a team environment
  • Flexibility to work various shifts, including weekends and holidays, based on store needs
What's in It for You?
  • Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
  • Training and development opportunities to kickstart, evolve, and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles, including Retail, Support Office, and our Distribution Center
  • Access to our attractive staff discount, which can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees

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