Back of House Operations Assistant

1 week ago

Chermside, Queensland, Australia JD Group Full time

About JD Group

JD Group is a leading global sports fashion retailer, renowned for its unparalleled service and style. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

The Role

As a Back of House Assistant, you will play a vital role in supporting the delivery of great customer experiences from the stock room to the selling floor. Your responsibilities will include:

  • Receiving, unpacking, processing, organizing, labeling, and storing merchandise back of house.
  • Assisting the sales team with product queries and customer requests, including collecting requested footwear product styles/sizes with a sense of urgency.
  • Maintaining Back of House standards in line with company expectations.
  • Ensuring products are priced and tagged correctly.
  • Assisting in maintaining standards on the shop floor, replenishing stock levels when needed, and ensuring all size ranges are available.

Requirements

  • Customer service experience within retail, hospitality, or a similar industry.
  • Experience working in a Back of House or Warehouse environment is favorable, but not essential.
  • Maintains a positive can-do attitude.
  • Organizational skills.
  • Strong operational skills with a high level of attention to detail.
  • Thrives in a fast-paced, ever-changing environment.
  • Ability to enthusiastically look at a challenge as an opportunity to develop yourself, your career, and learn new skills.
  • Strong communication skills, someone who thrives in a team environment.
  • Flexibility to work various shifts, including weekends and holidays, based on store needs.

What's in it for you?

  • Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market.
  • Training and development opportunities to kickstart, evolve, and shape your career.
  • Opportunity to progress across all areas of the business in a wide array of roles, including Retail, Support Office, and our Distribution Centre.
  • Access to our attractive staff discount, which can also be used for friends and family.
  • Access to our Employee Assistance Program & Mental Health champions.
  • One month paid parental leave for full-time employees.

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