Customer Service Representative

2 months ago

Chermside, Queensland, Australia House Full time

About House

House is a leading retailer of homewares and kitchenware, with a strong presence in the Australian market. We are committed to providing our customers with a unique shopping experience, offering a wide range of products and exceptional customer service.

The Role

We are seeking a highly motivated and customer-focused individual to join our team as a Casual Retail Assistant. As a key member of our sales floor team, you will be responsible for providing an exceptional customer experience, processing sales transactions, and maintaining a high level of product knowledge.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Process sales transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Maintain a high level of product knowledge, staying up-to-date on new products and promotions.
  • Contribute to a positive and inclusive team environment, supporting colleagues and contributing to store goals and objectives.
  • Work collaboratively with other team members to achieve sales targets and maintain a high level of customer satisfaction.

Requirements

  • Previous retail experience, preferably in a sales or customer service role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Flexibility to work a variety of shifts, including weekends and public holidays.
  • Passion for delivering exceptional customer service and a commitment to maintaining a high level of product knowledge.

What We Offer

  • A competitive hourly rate and opportunities for career advancement.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.
  • Opportunities for professional development and training.
  • A generous staff discount on House products.

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