Microsoft Dynamics Platform Operations Support Specialist

10 hours ago

Brisbane, Queensland, Australia Credit Union Australia Full time

About Great Southern Bank:

Great Southern Bank is a leading financial institution that offers a wide range of banking and financial services to its customers.

The bank is seeking a highly skilled and experienced Operations Support Engineer Dynamics Platform to join its team on a permanent full-time basis. This is an exciting opportunity for a talented individual to make a significant impact within the organisation.

The successful candidate will have in-depth knowledge of Microsoft Dynamics 365, with a focus on Customer Service & Sales modules. They will work collaboratively with the delivery team and other IT functions involved in supporting the MS Dynamics CRM Platform.

The role involves conducting upgrades, patching and any maintenance tasks ensuring key SLAs are met. The candidate will also work with third party vendors and internal stakeholders to ensure all upstream and downstream impacts are accounted for. Optimisation and performance tuning of the platform implementations wherever required.

Your Responsibilities:

  • Work collaboratively with the delivery team and other IT functions involved in supporting the MS Dynamics CRM Platform
  • Conduct upgrades, patching and any maintenance tasks ensuring key SLAs are met
  • Work with third party vendors and internal stakeholders to ensure all upstream and downstream impacts are accounted for
  • Optimisation and performance tuning of the platform implementations wherever required
  • Managing code migration across environments to ensure continued and synchronized functionality
  • Conducting environment refreshes to ensure data is aligned across environments
  • Monitoring databases in the production environment and generate various performance metrics
  • Strong working knowledge of monitoring tools and ensuring good coverage of monitoring and alerting processes for critical failure points
  • Ensure pen test results are factored in platform backlog and remediations are planned in time to meet GSB audit requirements
  • Logging and processing production incidents
  • Troubleshooting simple incidents and ability to implement simple configuration changes in the platform

About You:

  • At least 6 years professional experience within Information Technology ideally in the financial services industry, ideally across businesses or divisions
  • Tertiary qualification in Information Technology, Computer Science and/or certifications in MS Dynamics 365
  • Experience with platform operations support in Dynamics 365 CE Power Platform, Power Apps, Customer Voice, Power Automate, Model Driven Apps, Microsoft Dataverse (CDS), and Power App portals
  • Proficiency in ITIL frameworks with strong working knowledge of Service Now change management processes
  • Strong expertise in Microsoft's .NET Framework (C#), Visual Studio, HTML, CSS, JQuery, SSRS Reporting, Power BI, FetchXML, and Web API
  • Experience with Azure DevOps and CI/CD processes
  • Exposure to hosting applications within the Azure environment and knowledge of Microsoft Azure cloud technologies
  • Strong experience with Agile, Continuous Delivery, CI/CD Pipelines, QA methods and tooling
  • Experience with APIs, microservices and microservice architecture

Salary: $120,000 - $150,000 per annum

This position is open to candidates in both Sydney and Brisbane, offering you the flexibility to work from home two days per week.

  • "Operations Support Engineer Dynamics Platform Specialist"

    2 weeks ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    Operations Support Engineer Dynamics Platform Specialist Great Southern Bank, now Credit Union Australia, is seeking a highly skilled Operations Support Engineer Dynamics Platform Specialist to join its team on a permanent full-time basis. This newly created position within the company provides an exciting opportunity for a seasoned IT professional to make...

  • Dynamics Platform Operations Support Specialist

    4 weeks ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    Operations Support Engineer Dynamics PlatformGreat Southern Bank is seeking a skilled Operations Support Engineer Dynamics Platform to join the team on a permanent full-time basis. This is an exciting opportunity to make a difference within our organisation. As the Operations Support Engineer, you will have in-depth knowledge of Microsoft Dynamics 365, with...

  • Digital Transformation Specialist

    2 days ago

    Brisbane, Queensland, Australia Randstad Full time

    Unlock Business Potential as a Digital Transformation SpecialistRandstad is collaborating with an innovative client to find a skilled Digital Transformation Specialist for a 2-year contract. Based in Brisbane City, this role offers flexibility to work from home. As a key player in driving digital transformation, you will leverage the Microsoft Power Platform...

  • Senior Developer Dynamics Platform Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    Credit Union Australia is seeking a Senior Dynamics Developer. As a Senior Dynamics Developer, you will have in-depth knowledge of Microsoft Dynamics 365, with a focus on Customer Service & Sales modules. This role is open to candidates located in Sydney and Brisbane, offering you the flexibility to work from home two days per week. Your...

  • Microsoft Power Platform Solution Developer

    4 days ago

    Brisbane, Queensland, Australia Aspirante Full time

    Job Title: Microsoft Power Platform Solution DeveloperAbout the Role:As a highly skilled Microsoft Power Platform Solution Developer, you will be responsible for designing and implementing business solutions using Microsoft Power Platform tools such as PowerApps, Power Automate, Dataverse, and Power BI.You will work closely with project managers, business...

  • Senior Dynamics Platform Developer

    4 weeks ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    Senior Dynamics Platform DeveloperGreat Southern Bank is seeking a highly skilled Senior Dynamics Platform Developer to join their team on a permanent full-time basis.The successful candidate will be part of a team of technology partners responsible for maintaining, enhancing, and developing the Dynamics 365 Platform for Great Southern Bank.As a Senior...

  • Dynamic Platform Solutions Architect

    1 day ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    About UsCredit Union Australia is seeking a seasoned Dynamic Platform Solutions Architect to join our team on a permanent full-time basis. As a key member of our technology partnership, you will be responsible for maintaining, enhancing and developing the Dynamics 365 Platform.Your Responsibilities:Implement MS Dynamics Power Platform and CRM application...

  • Dragon Medical One Technical Trainer and Adoption Specialist

    4 weeks ago

    Brisbane, Queensland, Australia Microsoft Full time

    OverviewMicrosoft is seeking a highly skilled trainer and adoption specialist to join our team in delivering Dragon Medical One, a cloud-based speech recognition platform, to healthcare customers. The ideal candidate will have experience in training and supporting clinicians in using electronic medical records (EMRs) and a passion for improving healthcare...

  • Technical Support Specialist

    7 days ago

    Brisbane, Queensland, Australia REDD Digital Services Pty Ltd Full time

    About REDD Digital Services Pty LtdWe strive to empower businesses through cutting-edge technology, enabling them to excel in their core operations. Our team of experts and comprehensive product suite facilitate organisations to stay agile and innovative.What We OfferA competitive salary package with above industry standard compensation is available for the...

  • Platform Operations Specialist

    1 week ago

    South Brisbane, Queensland, Australia Epsilon Full time

    Job DescriptionWhy Choose This Role?Epsilon's Platform Operations team is responsible for ensuring the stability and reliability of our production systems. As a Platform Operations Specialist, you will play a crucial role in maintaining the uptime and availability of our services, working closely with cross-functional teams to identify and resolve issues.Key...

  • Power Platform Developer

    3 weeks ago

    Brisbane, Queensland, Australia Aspirante Full time

    Job Title: Power Platform DeveloperAbout the Role:As a Power Platform Developer at Aspirante, you will be responsible for designing, developing, implementing, and supporting business solutions using Microsoft Power Platform. You will work closely with project managers, business analysts, solution architects, and other stakeholders to design and develop...

  • Power Platform Developer

    3 weeks ago

    Brisbane, Queensland, Australia Eden Ritchie Recruitment Full time

    Job Title: Power Platform DeveloperJob Summary:We are seeking an experienced Power Platform Developer to join our team at Eden Ritchie Recruitment. As a Power Platform Developer, you will be responsible for designing, developing, implementing, and supporting business solutions using Microsoft Power Platform.Key Responsibilities:Design, develop, and implement...

  • IT Operations Specialist

    1 day ago

    Brisbane, Queensland, Australia IT Operations and Services. Full time

    The Star Entertainment Group, a leading provider of entertainment and gaming experiences in Australia, seeks an experienced IT Operations Specialist to join its IT Operations and Services team.Job SummaryWe are looking for a skilled technical professional to support the flawless execution of specialized IT Field Service Engineer tasks across our properties...

  • Power Platform Developer Position

    4 weeks ago

    Brisbane, Queensland, Australia Aspirante Full time

    Job Title: Power Platform DeveloperAbout the Role:As a Power Platform Developer at Aspirante, you will be responsible for designing, developing, implementing, and supporting business solutions using Microsoft Power Platform. You will work closely with project managers, business analysts, solution architects, and other stakeholders to create high-quality,...

  • Dynamics Solution Architect

    1 day ago

    Brisbane, Queensland, Australia FourQuarters Recruitment Full time

    Unlock Business Potential with Dynamics 365An exciting opportunity has emerged for a seasoned Dynamics Solution Architect to join FourQuarters Recruitment's esteemed client in Brisbane, navigating a major technology transformation. The role entails leveraging Microsoft 365 and the Power Platform to craft innovative, user-friendly solutions across the...

  • Power Platform Solutions Developer

    2 weeks ago

    Brisbane, Queensland, Australia Aspirante Full time

    Job Title: Power Platform Solutions DeveloperAbout the Role:As a Power Platform Solutions Developer at Aspirante, you will be responsible for designing, developing, and implementing business solutions using Microsoft Power Platform. You will work closely with project managers, business analysts, and other stakeholders to create high-quality, scalable, and...

  • Clinical Training Specialist

    4 days ago

    Brisbane, Queensland, Australia Microsoft Full time

    About the RoleMicrosoft is seeking a highly skilled Clinical Training Specialist to join our team. As a clinical training specialist, you will play a critical role in delivering Dragon Medical One training to healthcare professionals and ensuring they have the skills they need to succeed.Key ResponsibilitiesDeliver training sessions to healthcare...

  • Senior Cloud Software Developer

    2 days ago

    Brisbane, Queensland, Australia Microsoft Full time

    At Microsoft, we're looking for a skilled Senior Cloud Software Developer to join our Industry Solutions Engineering team.We're a global engineering organization that works directly with customers to leverage the latest technologies and address their toughest challenges.As a Senior Cloud Software Developer, you'll work closely with customer engineers to...

  • Power Platform Developer Position

    4 weeks ago

    Brisbane, Queensland, Australia Lime Recruitment Full time

    Job Title: Power Platform Developer PositionLime Recruitment is seeking a skilled Power Platform Developer to join their team. As a Power Platform Developer, you will be responsible for designing, developing, and implementing business solutions using Microsoft Power Platform.Key Responsibilities:Design and develop high-quality, scalable, and maintainable...

  • Power Platform Solutions Architect

    2 days ago

    Brisbane, Queensland, Australia Aspirante Full time

    Job OverviewAward-winning digital transformation company Aspirante is seeking a skilled Power Platform Solutions Architect to join our team in Brisbane. Our ideal candidate has extensive experience in designing and implementing business solutions using Microsoft Power Platform.About the RoleAs a Power Platform Solutions Architect, you will be responsible for...