Banking Team Leader Position

4 days ago


Canberra, ACT, Australia IMB Bank Full time

Imb Bank is now recruiting for a Senior Customer Service Manager to join our team. This role is ideal for an experienced banking or retail professional looking to take the next step in their career, focusing on leadership, operations, compliance and lending.

About the Role
  • Help customers with their banking needs face-to-face, over the phone and via online channels
  • Explore opportunities to find the right financial solutions for customers
  • Assist with completing and managing daily operational and compliance requirements
  • Coach and develop staff members
  • Contribute to product and service initiatives

About You

  • Experience working in banking or retail with a proven track record of success
  • A genuine passion for providing great customer service
  • Commitment to helping customers achieve their financial goals
  • Supervisory experience and a desire to continue developing your skills
  • Strong team player with initiative, care and attention to detail

About IMB Bank

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off.

Benefits

  • Great training and onboarding
  • Genuine career pathways and opportunities for growth
  • A supportive culture that promotes diversity and inclusion
  • Designated wellbeing days
  • Friendly and professional team environment

The estimated salary for this position is around $80,000 - $120,000 per annum, depending on experience.



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