Team Leader

2 weeks ago


Canberra, ACT, Australia Canon Full time

About the Role


The ideal candidate will possess excellent customer service skills, strong leadership abilities, and the capacity to lead a small team in a fast-paced environment.


Key Responsibilities:



  • Develop a deep understanding of the customer's business to anticipate their needs and generate additional revenue.
  • Ensure team/site productivity and customer engagement targets are achieved through operational management and effective leadership.
  • Perform daily operational/administration tasks, ensuring quality assurance standards are met.
  • Assist with monthly customer reports, including supplier invoicing and cost centre allocation.

About Canon Business Services ANZ


As a market leader in Business Process Optimisation and IT services, Canon Business Services ANZ helps organisations optimise, automate, and transform their operations.


About this Opportunity


We are seeking a highly motivated and customer-focused individual to join our team as an Operational Lead.


Requirements



  • Excellent customer service skills
  • Strong leadership skills and work experience as a people leader is an advantage
  • Strong communication skills and enthusiasm for continuous improvement
  • The ability to work under pressure to achieve stringent service standards
  • A great attitude and the enthusiasm to learn new skills
  • Good knowledge of MS Office and the ability to quickly learn new technologies

Please note that you must be an Australian Citizen at the time of submitting your application to be considered for this role.


In return, we offer the stability of a highly regarded global brand committed to investing in its people and platforms.


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