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Customer Service Ambassador

1 month ago

Brisbane, Queensland, Australia Travel + Leisure Co. Full time
Delivering Exceptional Guest Experiences

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Host at Travel + Leisure Co. In this role, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Greet and register guests, providing them with a warm and welcoming experience
  • Provide information on local area attractions and activities, helping guests to make the most of their stay
  • Complete all department-related paperwork and use communication equipment to ensure seamless operations

Requirements

  • Previous experience in a similar hotel position, with a passion for customer service and the local area
  • Excellent communication and interpersonal skills, with the ability to work well under pressure
  • Immaculate presentation and professional grooming standards, with high levels of computer literacy
  • Ability to work a flexible schedule, including nights, weekends, and public holidays

What We Offer

  • Professional development opportunities, with a focus on continual growth and development
  • Discounted hotel stays across our global network
  • Monthly, quarterly, and yearly recognition programs, celebrating individual and team achievements

About Us

At Travel + Leisure Co., we are committed to delivering exceptional guest experiences and creating lasting memories. Our team is passionate about hospitality and dedicated to providing a warm and welcoming environment for our guests. If you share our passion for customer service and are looking for a challenging and rewarding role, we encourage you to apply.