Customer Service and Logistics Specialist

4 weeks ago

Frenchs Forest, New South Wales, Australia imei Full time
About the Role

An exciting opportunity has arisen for a skilled Customer Service and Logistics Specialist to join a dynamic team at imei, a leading Australian Telco company.

As a key member of our team, you will be responsible for delivering exceptional customer experiences through email, phone, and live chat. Your primary focus will be on ensuring that customers receive timely and effective support, leveraging your problem-solving skills and analytical thinking to resolve complex issues.

About You

We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. Previous experience in a logistical support role is preferred but not essential. If you possess a 'can-do' attitude, are able to work in a fast-paced environment, and are passionate about delivering exceptional customer experiences, we encourage you to apply.

Benefits and Perks

As a valued member of our team, you will enjoy a range of benefits and perks, including:

  • Free café-quality coffee and healthy snacks
  • Monthly lunches and a great social scene
  • Close proximity to Sydney's beautiful beaches and restaurants
  • Free onsite parking

At imei, we are passionate about rewarding production and offer a monthly bonus scheme based on customer feedback, accuracy of information, and the level of support provided. Through thorough training and development, you will have the opportunity to grow your career and take on new challenges within our organization.

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