Customer Service and Logistics Coordinator

1 week ago


Frenchs Forest, New South Wales, Australia imei Full time

About the Role

An exciting opportunity is available for a Customer Service & Logistics Specialist to join a growing team in a fast-paced environment for a leading Australian Telco company.

Working in a welcoming, energetic team, you will be delivering a quality customer experience. Your responsibilities will include:

  • Providing exceptional customer service to ensure world-leading NPS results
  • Delivering 1st-level service & support
  • Ensuring customers are always connected
  • Working closely with Telstra and other major tech vendors
  • Maximizing customer time connected through basic troubleshooting
  • Using tools, knowledge, and training to deliver imei's products effectively

This role also includes a variety of other responsibilities, such as:

  • Order processing (pick, pack, and dispatch)
  • Maintaining databases of logistics information
  • Coordinating and servicing all equipment
  • Performing administrative duties and providing support to all departments
  • Maintaining effective communication channels with all departments
  • Maintaining relevant, accurate, and accessible records of all activities

About You

We are looking for someone with:

  • Excellent communication and interpersonal skills
  • Problem-solving and analytical skills with the ability to work through issues
  • A 'can-do' attitude
  • The ability to work in a fast-paced, fun environment
  • Previous experience in a logistical support role is preferred but not essential

Benefits and Perks

  • Free café-quality coffee and a great social scene
  • Great career progression opportunities
  • Free onsite parking and lots of free healthy snacks and fresh fruit

imei is passionate about rewarding production, and you will have the opportunity to earn a monthly bonus based on customer feedback, accuracy of information, and the level of support you provide.

Through thorough training of our tools, knowledge of our products, and our processes and procedures, the right person will have the opportunity for internal career growth following our pathways system.



  • Frenchs Forest, New South Wales, Australia imei Full time

    About the RoleWe are seeking a highly skilled Customer Service and Logistics Specialist to join our team at imei. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide high-quality customer service via email, phone, and live chatSupport customers with the latest...


  • Frenchs Forest, New South Wales, Australia imei Full time

    About the RoleAn exciting opportunity is available for a Customer Service & Logistics Specialist to join a growing team in a fast-paced environment for a leading Australian Telco company.Working in a welcoming, energetic team, you will be delivering a quality customer experience. Your responsibilities will include:Providing exceptional customer service to...


  • Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time

    **About Us**Linfox Armaguard PTY LTD is a leading secure currency supply chain and technology solutions enterprise, trusted by customers in banking, retail, hospitality, medical, and government sectors.**Job Overview**We are seeking an enthusiastic individual to join our Logistics team based in Frenchs Forest. As a key member of our team, you will be...


  • Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time

    **About Us**Linfox Armaguard PTY LTD is a leading provider of secure currency supply chain and technology solutions. Our company has a strong reputation for safety and security, built on a culture of robust policies, procedures, and systems.**Job Overview**We are seeking a highly motivated and detail-oriented individual to join our Logistics team in Frenchs...


  • Frenchs Forest, New South Wales, Australia Peninsula Personnel Full time

    **Job Summary**Peninsula Personnel is seeking a highly organized and detail-oriented individual to join our team as a Logistics Officer. As a key member of our Logistics team, you will be responsible for ensuring the efficient operation of our Warehouse.Key Responsibilities:Receive and inspect goods upon delivery, ensuring they meet quality, type, and size...


  • Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time

    Warehouse Officer Job DescriptionLinfox Armaguard Group is a leading secure currency supply chain and technology solutions enterprise, trusted by customers in banking, retail, hospitality, medical, and government sectors.We are seeking a skilled Warehouse Officer to join our Logistics team based in Frenchs Forest. The successful candidate will be responsible...


  • Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time

    Linfox Armaguard Group is a leading secure currency supply chain and technology solutions enterprise, trusted by customers in banking, retail, hospitality, medical, and government sectors.Job OverviewWe are seeking an enthusiastic individual to join our Logistics team in Frenchs Forest, responsible for accepting delivery, unpacking, sorting, and checking...


  • Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time

    About the RoleLinfox Armaguard Group is a leading secure currency supply chain and technology solutions enterprise, trusted by customers in banking, retail, hospitality, medical, and government sectors.We are seeking an enthusiastic individual to join our Logistics team in Frenchs Forest, responsible for:Receiving, unpacking, sorting, and inspecting goods...


  • Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time

    About the RoleLinfox Armaguard Group is a leading secure currency supply chain and technology solutions enterprise, trusted by customers in banking, retail, hospitality, medical, and government sectors.We are seeking an enthusiastic individual to join our Logistics team based in Frenchs Forest, responsible for:Receiving, unpacking, sorting, and inspecting...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    About the RoleThis exciting new leadership position has been created to support increasing growth in theatre utilisation at Northern Beaches Hospital. As the Theatre Porter Coordinator, you will drive and lead the operational delivery of exceptional patient care.The Interventional Suite has 14 state-of-the-art operating theatres, including a hybrid theatre...

  • Project Coordinator

    15 hours ago


    Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time

    {"h1": "Project Coordinator Role at Linfox Armaguard Group", "p": "At Linfox Armaguard Group, we are seeking a highly motivated and organized Project Coordinator to join our team. As a Project Coordinator, you will be responsible for managing project operational activities and executing plans and initiatives to support our business goals.Key areas of focus...


  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    At GenesisCare, we're seeking a highly organized and customer-focused Patient Services Officer to join our team on a casual basis.This role is ideal for someone who is passionate about delivering exceptional patient care and has excellent communication skills.As a Patient Services Officer, you will be responsible for providing administrative and billing...


  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    At GenesisCare, we're seeking a highly organized and customer-focused Patient Services Officer to join our team on a casual basis.This role is ideal for someone who is passionate about delivering exceptional patient care and has excellent communication skills.As a Patient Services Officer, you will be responsible for providing administrative and billing...

  • Project Coordinator

    14 hours ago


    Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time

    Linfox Armaguard Group is a leading secure currency supply chain and technology solutions enterprise, trusted by customers in banking, retail, hospitality, medical, and government sectors. Our reputation is built on a culture of safety, underpinned by robust security policies, procedures, and systems.Job OverviewThe Project Coordinator is responsible for...

  • Warehouse Coordinator

    15 hours ago


    Frenchs Forest, New South Wales, Australia Peninsula Personnel Full time

    {"h1": "Warehouse Assistant Wanted", "p": "We are seeking a reliable and detail-oriented Warehouse Assistant to join our team at Peninsula Personnel. As a key member of our Logistics team, you will play a crucial role in ensuring the efficient operation of our Warehouse.Your primary responsibilities will include:* Receiving and processing goods, including...

  • Marketing Coordinator

    15 hours ago


    Frenchs Forest, New South Wales, Australia Direct Group Full time

    {"title": "Marketing Coordinator Role Overview", "content": "About the RoleWe're seeking a talented Marketing Coordinator to drive our brands to new heights, focusing on the digital marketing space.Key ResponsibilitiesBoost brand awareness through promotions and catalogue campaignsEnhance customer engagement by ensuring content and campaigns are up to...


  • Frenchs Forest, New South Wales, Australia Healthcare Professionals Group Full time

    About the CompanyHealthcare Professionals Group is a leading recruitment agency specializing in biotechnology, medical devices, pharmaceutical, and scientific companies. We are dedicated to providing world-class service and effective treatments to enhance the quality of life for customers worldwide.About the OpportunityWe are seeking a highly skilled...


  • Frenchs Forest, New South Wales, Australia Healthcare Professionals Group Full time

    About the CompanyHealthcare Professionals Group is a leading recruitment agency specializing in biotechnology, medical devices, pharmaceutical, and scientific companies. We are dedicated to providing world-class service and effective treatments to enhance the quality of life for customers worldwide.About the OpportunityWe are seeking a highly skilled...

  • Nurse Coordinator

    3 days ago


    Frenchs Forest, New South Wales, Australia Healthscope Full time

    About the RoleJob Summary: We are seeking a highly skilled and experienced Registered Nurse to join our team as a Nurse Coordinator. In this role, you will be responsible for facilitating the discharge of patients from the ward to home, ensuring all required paperwork, medications, and transport are well-coordinated.Key Responsibilities:Coordinate patient...


  • Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time

    About LINFOX ARMAGUARD PTY LTD Linfox Armaguard Group has transformed from a cash-in-transit service to a premier secure currency supply chain and technology solutions provider. Our esteemed clientele spans banking, retail, hospitality, medical, and government sectors, ensuring we maintain a strong presence across Australia and New Zealand. Our esteemed...