
Workplace Experience Manager
5 days ago
Overview
Job SummaryThis role is designed to deliver exceptional workplace experiences by overseeing daily operations, ensuring compliance with standards, and driving engagement initiatives. As the primary point of contact for staff and visitors, you will be responsible for managing front-of-house operations, implementing client engagement strategies, and coordinating events and site tours.
Key Responsibilities- Deliver exceptional workplace experiences
- Serve as primary point of contact for staff and visitors, managing front-of-house operations
- Oversee day-to-day service delivery, ensuring compliance with standards and procedures
- Implement and drive client engagement strategies and operational experience initiatives
- Coordinate and support events, activations, and site tours
- Manage internal communications to enhance workplace culture and employee engagement
- Interface with various stakeholders, including service partners and occupants to ensure operational requirements are met, addressing concerns and maintaining health and safety standards
We're seeking a strong communicator with a passion for quality and attention to detail. The ideal candidate is self-motivated, adaptable, and thrives in a fast-paced environment, demonstrating the ability to handle stress effectively.
- Motivated self-starter with a strong customer service orientation
- Proactive with keen attention to detail and ability to balance multiple priorities
- Excellent verbal and written communication skills
- Adaptable in a fast-paced working environment
- Strong organisational and administration skills
- 1-2 years' experience in hospitality, customer service, or related field
You'll join an entrepreneurial, inclusive culture where like-minded people work naturally together to achieve great things. You'll have the opportunity to develop your strengths and enjoy a fulfilling career full of varied experiences.
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