Workplace Experience Manager

1 week ago

Adelaide, South Australia beBeeExperience Full time $60,000 - $85,000

Workplace Experience Manager

We are seeking a highly skilled Workplace Experience Manager to deliver exceptional workplace experiences onsite with our banking clients. As a key member of our team, you will oversee daily operations, ensure compliance with standards, and drive engagement initiatives.

Key Responsibilities:

  • Develop and implement strategic plans to enhance the overall workplace experience
  • Manage front-of-house operations, ensuring seamless communication with staff and visitors
  • Oversee day-to-day service delivery, maintaining high standards of quality and customer satisfaction
  • Drive client engagement strategies and operational experience initiatives, resulting in improved employee retention and productivity
  • Coordinate and support events, activations, and site tours, showcasing our commitment to excellence
  • Maintain internal communications to foster a positive workplace culture and enhance employee engagement
  • Interface with various stakeholders, including service partners and occupants, to ensure operational requirements are met and concerns are addressed

Requirements:

  • Strong communicator with excellent interpersonal and problem-solving skills
  • Self-motivated, adaptable, and thrives in a fast-paced environment
  • Goal-oriented team player who exhibits honesty, embraces new ideas, and isn't afraid to challenge the status quo
  • Motivated self-starter with a strong customer service orientation
  • Proactive with keen attention to detail and ability to balance multiple priorities
  • Excellent verbal and written communication skills
  • Adaptable in a fast-paced working environment
  • Strong organisational and administration skills
  • 1-2 years' experience in hospitality, customer service, or related field

About Us:

We celebrate diversity and are committed to equal opportunity regardless of race, gender, age, sexual orientation or disability.

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