Infrastructure Delivery Specialist
1 month ago
Infrastructure Delivery Specialist
We are seeking a seasoned Infrastructure Delivery Specialist to oversee the integration of key infrastructure initiatives, including M365 Upgrade, AWS Workspaces, and Call Centre Migrations.
As the technical lead, you will coordinate delivery across teams, manage implementation phases, and ensure alignment with operational and testing frameworks.
Key Responsibilities:
- Lead integration of M365, AWS Workspaces, Teams Telephony, and Call Centre Migration.
- Coordinate with IT and Workplace Engineers, ensuring technical alignment.
- Oversee implementation from development through production.
- Support Project Managers with technical coordination and updates.
- Manage workflows using Jira and ensure resource allocation.
- Facilitate hardware/software procurement and technical change implementation.
- Act as an escalation point for project challenges and enforce infrastructure standards.
Requirements:
- Proven experience delivering M365 and Call Centre Migration projects.
- Strong understanding of cloud infrastructure.
- Experience tracking tasks/issues with Jira and Confluence.
- Excellent coordination skills across IT and business teams.
- Ability to deliver on tight timelines.
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