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Customer Experience Ambassador

2 months ago

Melbourne, Victoria, Australia Inchcape Full time
Unlock Your Potential as a Customer Experience Specialist

At Bravoauto, we're on a mission to deliver exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Specialist, you'll play a vital role in achieving this goal.

Key Responsibilities:
  • Provide outstanding customer service in a retail environment, ensuring high standards of professionalism and integrity.
  • Build strong relationships with customers through face-to-face and online interactions, executing test drives, delivery, handover, and post-purchase check-ins.
  • Maintain accurate records and provide feedback to improve customer satisfaction and sales processes.
  • Collaborate with the team to achieve sales targets and contribute to a positive and collaborative culture.
What We Offer:
  • A comprehensive training program to support your growth and development in the role.
  • Access to our employee benefits program, including a company car rental program and discounts on vehicle purchases.
  • Additional days off to enjoy more of what you love, including an annual Wellbeing Leave Day and an annual Volunteering Leave Day.
  • A supportive team environment that fosters a positive and collaborative culture.

Bravoauto is part of the global automotive and logistics group, Inchcape, employing over 1,400 team members across Australia and New Zealand. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, apply now and take the first step towards a rewarding career with Inchcape.