Datacenter Operations Specialist

2 weeks ago


Melbourne, Victoria, Australia Microsoft Full time

About the Role

As a key member of our Cloud Operations & Innovation team, you will play a vital role in delivering the core infrastructure and foundational technologies for Microsoft's online services. This includes Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Responsibilities

  • Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
  • Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices.
  • Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
  • Maintain accurate logical information within inventory management systems.
  • Perform detailed physical inventory tracking and staging.
  • Reconcile and report inventory discrepancies.
  • Perform data bearing device destruction following all Service Level Agreements (SLAs) and Microsoft policies.
  • Notify management about ordering stock shortages.
  • Comply with security and data management policies.


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