Data Center Operations Specialist

4 weeks ago

Melbourne, Victoria, Australia Amazon Corporate Services Pty Ltd Full time

A career at Amazon Corporate Services Pty Ltd offers the opportunity to work with a world-class team and develop your skills in a fast-paced environment.

Job Overview

The Data Center Operations Specialist role is part of the AWS Infrastructure Services team, responsible for designing, planning, delivering, and operating all AWS global infrastructure. As a specialist, you will play a key role in maintaining the physical infrastructure of our data centers, ensuring operational performance in areas such as safety, security, availability, productivity, capacity, efficiency, and cost.

About the Team

The Infrastructure Operations (Data Center) team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintaining the highest standards for operational performance in our data centers.

Responsibilities
  • Participate in a 24/7 rotating shift pattern to ensure seamless operations
  • Undertake and support management of routine maintenance and emergency services for critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
  • Installation of new rack capacity and provisioning of power/cooling
  • On-site management of contractors and vendors, ensuring that all work performed adheres to established practices, procedures, and local legislation
  • Establish performance benchmarks, conduct analyses, and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance
  • Manage the facility's assets, generate change management requests, and incident management tickets for all facility-related events (mechanical, electrical, plumbing), and assist in resolving infrastructure engineering and services issues
  • Collaborate with data center IT managers and other business leaders to coordinate day-to-day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency
Requirements
  • 4+ years of relevant work experience in facilities management, maintaining a datacenter or other critical space facility, with the ability to prioritize in a complex, fast-paced environment
  • Experience with awareness of and adherence to physical security protocol
  • Strong understanding of electrical and mechanical systems used in a data center environment, including DRUPS, Transformers, Generators, Switch-gear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs, and CRAC units
  • Experience using Microsoft Office (Word/Excel) and web browser-based applications and tooling
Salary Estimate

$120,000 - $150,000 per annum, depending on location and experience

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