Front Office Supervisor

1 month ago

Sydney, New South Wales, Australia Wyndham Destinations Full time

Unlock Your Potential as a Front Office Duty Manager

At Wyndham Destinations, we're passionate about delivering exceptional customer experiences and creating unforgettable memories for our guests. As a Front Office Duty Manager, you'll play a vital role in ensuring the smooth operation of our Reception desk, providing top-notch service to our owners and guests, and leading a team of dedicated professionals.

Your Key Responsibilities

  • Manage the day-to-day operations of the Reception desk, including greeting and registering guests, providing information on local attractions, and resolving any issues that may arise.
  • Build, develop, and lead a high-performing team, promoting a culture of excellence and customer service.
  • Collaborate with other departments to ensure seamless communication and a positive guest experience.
  • Stay up-to-date with company policies, procedures, and initiatives, and ensure compliance with all relevant regulations.

What We Offer

  • A dynamic and supportive work environment that encourages growth and development.
  • A competitive salary and benefits package, including subsidized private health insurance and professional development funding.
  • The opportunity to work with a global company that values innovation, teamwork, and customer satisfaction.
  • A chance to make a real difference in the lives of our guests and colleagues.

What We're Looking For

  • Proven experience in a Front Office department, preferably in a supervisory role.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and negotiation skills, with the ability to work under pressure and think on your feet.
  • A positive attitude, a passion for delivering exceptional customer service, and a commitment to excellence.

Why Choose Wyndham Destinations?

We're a company that values our people and our guests, and we're committed to creating a workplace that's inclusive, supportive, and fun. If you're passionate about delivering exceptional customer experiences and leading a high-performing team, we'd love to hear from you.

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