Customer Relationship Coordinator

4 weeks ago


Melbourne, Victoria, Australia JV Recruitment Full time

About the Role:

The Customer Relationship Coordinator - Pre-site will play a crucial part in managing the client experience from sales acceptance to Site Start. This role will align with our client's high service standards within the team.

Key Responsibilities:

  • Coordinating pre-site activities for client files
  • Completing necessary Permit and Council applications
  • Engaging professionally with clients in all forms of communication
  • Ensuring compliance with all conditions in the Building Contract
  • Accurately recording and maintaining client discussions and relevant information
  • Conducting follow-up calls when needed
  • Tracking Developer Approvals to meet project timelines

About You:

  • At least 1 year of experience in the Residential Construction Industry
  • Familiarity with permits is a must
  • Experience with ClickHome is advantageous
  • Strong time management skills
  • Effective problem-solving abilities
  • A talent for building rapport with clients
  • Confidence in juggling multiple tasks simultaneously
  • A commitment to upholding our client's values and behaviors
  • Outstanding verbal and written communication skills

What's in it for you?

  • $75k + super
  • Flexible working options available
  • Inner East location


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