Client Services Liaison
3 weeks ago
The Client Services Facilitator position at Focal Community Services is a dynamic role that bridges families and clients accessing our child and youth programs and supports. This position ensures the right information is up-to-date and readily available, enabling our support workers to deliver safe, quality care.
Key responsibilities
- Work with stakeholders to understand individual client support needs and goals, including health and welfare requirements.
- Collaborate with rosters and recruitment teams to ensure optimal support worker matching.
- Ensure client files are up-to-date and respond quickly to provide support for situations as they arise.
- Support program/activity design, planning, and resourcing with the Client Services Manager.
- Provide direct support to clients when necessary.
- Prepare NDIS Progress Reports for plan reviews with the Intake and Quoting team.
- Support and review incidents, working with the Quality and Compliance team as required.
- Participate in the Client Services Weekend On-Call Roster.
About you
To be successful in this role, you will have at least 2 years' experience in client coordination, preferably in the disability sector and/or with young people. You will possess a relevant qualification in community services or be willing to work towards one. Essential skills include excellent administration skills, good decision-making and communication skills, excellent attention to detail, and a valid Australian driver's licence with a comprehensively insured vehicle.
-
Client Services Coordinator
3 weeks ago
Ipswich, Australia FOCAL COMMUNITY SERVICES Full timeAbout Focal Community ServicesFocal Community Services is a reputable, locally-based provider with nearly five decades of experience delivering supports to people with a disability, their families, and carers. Today, Focal Community Services delivers services to individuals of all ages and needs in their homes and the community, leveraging a person-centered...
-
Client Services Facilitator
5 days ago
Ipswich, Australia FOCAL COMMUNITY SERVICES Full timeAbout the RoleWe are seeking an experienced professional to join our team as a Client Services Facilitator in Ipswich. This dynamic role will act as a key bridge for families and clients accessing our child and youth programs and supports.Key ResponsibilitiesFacilitate quality client service delivery for children and young people with a disability across...
-
Cultural Liaison Officer Identified
6 months ago
Ipswich, Australia Queensland Corrective Services Full timeSouthern Queensland Correctional Centre is a women's facility located in Spring Creek, approximately 17 kms from the township of Gatton in the Lockyer Valley. The centre provides high security secure placement accommodation for sentenced and remand women that are classified as high or low security. Women who enter the criminal justice system often come from...
-
Client Services Coordinator
4 weeks ago
North Ipswich, Queensland, Australia FOCAL COMMUNITY SERVICES Full timeAbout Focal Community ServicesWe are a well-established local provider with a long history of delivering supports to people with a disability, their families, and carers. Our mission is to empower individuals to exercise freedom, choice, and control in their lives.We are seeking an experienced professional to join our team as a Client Services Officer. This...
-
Client Services Coordinator
1 month ago
North Ipswich, Queensland, Australia FOCAL COMMUNITY SERVICES Full timeAbout Focal Community ServicesWe are a well-established local provider with a strong commitment to supporting people with disabilities, their families, and carers. Our person-centred approach focuses on building a brighter tomorrow for individuals in the Western Suburbs and throughout South-East Queensland.As a Client Services Coordinator, you will play a...
-
Client Services Officer
3 months ago
North Ipswich, Australia FOCAL COMMUNITY SERVICES Full timeAbout FocalFocal is a well-established local provider with almost 50 years providing supports to people with a disability, their families and carers. Today Focal delivers services to people of all ages and needs in their homes and the community. Through our person-centred approach, we are building a brighter tomorrow for people with disability in the Western...
-
Client Services Facilitator
2 weeks ago
Ipswich, Australia FOCAL COMMUNITY SERVICES Full timeAbout FocalFocal Community Services is a leading provider of support services for people with disabilities, their families, and carers in the Western Suburbs and Ipswich Region. We have been delivering innovative and contemporary services for over 50 years, focusing on person-centred support and empowering individuals to reach their full potential.About the...
-
Client Services Facilitator
1 month ago
North Ipswich, Queensland, Australia FOCAL COMMUNITY SERVICES Full timeAbout Focal Community ServicesFocal Community Services is a values-led organisation dedicated to supporting people with a disability, their families, and carers in the Western Suburbs and wider Ipswich Region. Our mission is to deliver high-quality services that empower individuals to reach their full potential.The Client Services Facilitator position is a...
-
Client Services Facilitator
4 weeks ago
North Ipswich, Queensland, Australia FOCAL COMMUNITY SERVICES Full timeAbout Focal Community ServicesWe are a values-led organisation dedicated to supporting people with a disability, their families and carers in the Western Suburbs and wider Ipswich Region.The Client Services Facilitator position is a dynamic role that acts as a key bridge for families and clients accessing our child and youth programs and supports.This role...
-
Client Services Facilitator
3 months ago
North Ipswich, Australia FOCAL COMMUNITY SERVICES Full timeAbout FocalFor 50 years Focal has worked to support people with a disability, their families and carers in the Western Suburbs and wider Ipswich Region. As an innovative and contemporary provider Focal delivers activities, programs and individual services to people of all ages and needs in their homes and the community. Through our person-centred approach,...
-
Client Coordinator for Disability Services
5 days ago
Ipswich, Australia FOCAL COMMUNITY SERVICES Full timeAbout UsFocal Community Services is a well-established provider with almost 50 years of experience delivering supports to people with disabilities and their families.Our team is dedicated to building a brighter tomorrow for individuals in the Western Suburbs and South-East Queensland through our person-centred approach.
-
Correctional Manager Prisoner Services
6 months ago
Ipswich, Australia Queensland Corrective Services Full timeThe Correctional Manager Prisoner Services manages and coordinates a range of accommodation security and operational functions in a correctional centre. **In this role you will**: - Provide leadership and management for staff in the centre accommodation function - Manage the workload and work practices of staff consistent with the Agency's diversity and...
-
Client Engagement Officer
6 months ago
Ipswich, Australia Healthy Life Community Services Pty Ltd Full timeThe role of Client Engagement Officer is to provide leadership, support, and supervision to Team Leaders, residential workers, to play a lead role in the creation of a therapeutic culture and work as part of a broader team to deliver high quality care to people in our care. As the client engagement officer, you are responsible for overseeing the day-to-day...
-
Coordinator Indigenous Hospital Liaison Service
2 months ago
West Ipswich, Australia Queensland Health Full timeAbout the role The team provides direct support and assistance to both clinicians and to Aboriginal and Torres Strait Islander in-patients, families and Communities across the West Moreton region. They are also responsible for the delivery of culturally appropriate healthcare to Aboriginal and Torres Strait Islander patients, including supporting accessible...
-
Liaison Officer
5 months ago
Ipswich, Australia RSL Queensland Full timeDo you love hiking, bike riding, sports activities and all things outdoors? - Be part of an organisation driven by values and strategic purpose - Be rewarded with salary packaging, wellbeing programs & professional developme **About us** *** Mates4Mates is one of Australia’s leading veteran charities recognised nationally for providing progressive,...
-
Consumer Liaison Officer
5 months ago
West Ipswich, Australia Queensland Health Full timeAbout the role The Consumer Liaison Officer coordinates management of consumer feedback, including facilitating the timely resolution of consumer complaints in accordance with West Moreton Health procedures and best practice standards. The role is part of a team who offer an accessible, dedicated point of contact for consumers and staff, to achieve the most...
-
Surveillance Officer
5 months ago
Ipswich, Australia Queensland Corrective Services Full timeInformation about this position, duties and responsibilities of the role is available in the attached job description. **Key tasks of this role include**: - Surveillance of offenders living in the community including the installation of Electronic Monitoring equipment and the performance of monitoring/response activities associated with Electronic...
-
Ipswich, Australia Challenge Community Services Full timeAbout the RoleThe Business Support and Systems Administration Coordinator is a key position responsible for managing service delivery data and compliance matters for Challenge Community Services. This role combines high-level analytical skills with a sound understanding of NDIS and other government-funded programs to ensure transparent and compliant customer...
-
Ipswich, Australia Challenge Community Services Full timeAbout the RoleThe Business Support and Systems Administration Coordinator is a key position within Challenge Community Services, responsible for managing service delivery data and compliance matters. This role combines high-level analytical skills with a sound understanding of NDIS and other government-funded programs to ensure transparent and compliant...
-
Business Support and System Administration
1 month ago
Ipswich, Australia Challenge Community Services Full time**JOIN US - SHAPE LIVES - BUILD YOUR CAREER** Challenge Community Services has been a cornerstone of community support for over 65 years, providing a wide range of services including Disability Services, Foster Care, Allied Health, and supported employment. Our mission is to empower individuals and enhance the communities we engage with through...