Microsoft Data Center Inventory Specialist

6 days ago

Sydney, New South Wales, Australia Microsoft Full time

About Our Company



At Microsoft, we are committed to empowering every person and organization on the planet to achieve more. Our mission is to deliver innovative technology solutions that meet the ever-evolving needs of our customers.



We are a diverse and inclusive community of professionals who share a passion for learning, growth, and innovation. Our culture is built on a foundation of respect, integrity, and accountability, and we strive to create an environment where everyone can thrive and reach their full potential.



About the Role



This role will play a critical part in supporting our cloud services, including Bing, Office 365, Xbox, OneDrive, and Microsoft Azure. As a Data Center Inventory Specialist, you will be responsible for performing cycle audits, executing incoming/outgoing deliveries, and documenting inbound and outbound deliveries.



You will work closely with suppliers to initiate warranty claims and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.



The ideal candidate will have high school diploma AND 1+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field. OR equivalent experience.



The salary range for this position is estimated at $55,000 - $70,000 per year, depending on qualifications and location.



About You



We are looking for someone who is able to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.



What We Offer



As a Data Center Inventory Specialist at Microsoft, you will have access to industry leading healthcare, educational resources, discounts on products and services, savings and investments, maternity and paternity leave, generous time away, giving programs, and opportunities to network and connect.



Benefits and Perks




  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect


Responsibilities




  • Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
  • Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices.
  • Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
  • Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
  • Maintains and steward up-to-date and accurate logical information within various inventory management systems.
  • Ensures detailed physical inventory tracking and staging.
  • Help to reconcile and report inventory discrepancies.
  • Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
  • Notifies management about ordering stock shortages. Escalates any issues to management.
  • Comply with security and data management policies.
  • Embody our culture and values.


Preferred Qualifications



The ideal candidate will also have 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation. OR equivalent experience.



Contact Information



Please note that we do not accept unsolicited resumes from recruiters or staffing agencies. If you are a recruiter or agency, please do not submit resumes for this job posting. Instead, refer candidates to our careers website.

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