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Store Director
2 months ago
As a key member of our store leadership team, you will work closely with the Assistant Manager and Store Manager to lead a talented group of Product Guides and deliver an exceptional guest experience. You will be responsible for overseeing the entire in-store experience, including the sales floor, product knowledge, and community building.
We are looking for someone who is passionate about customer service, product knowledge, and leadership. You will be responsible for coaching and developing your team members, setting clear goals and objectives, and fostering a culture of inclusivity and respect.
Some of your key responsibilities will include:
- Leading by example and setting a clear vision for the store
- Supporting Product Guides in delivering a world-class guest experience
- Championing floor leadership and exceptional guest experience
- Coaching and developing team members to unlock their potential
- Supporting inventory management and visual merchandising
- Communicating company initiatives and priorities to the team
- Leveraging tools to manage store business operations
- Managing opening and closing procedures
- Rotating through areas of focus to deep dive into each of the five pillars of the business
Requirements:
We are looking for someone who has:
- One or more years of leadership experience and 1–2 years of retail experience
- The ability to set a clear vision and align the team around common goals
- Strong communication and interpersonal skills
- The ability to prioritize and adapt to daily business needs
- A passion for customer service and delivering an exceptional experience
- A commitment to inclusivity and respect
About Us:
At ARC'TERYX BONDI JUNCTION BRAND STORE, we are committed to creating a culture of inclusivity and respect. We believe that the mountains transform us, that how we adventure matters, and that there's always a better way. We are passionate about delivering an exceptional guest experience and building a team that reflects our values.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about customer service, leadership, and adventure, we encourage you to apply for this role.