Lead Operational Manager
2 weeks ago
Leadership Opportunity
Located on Warrigal Road, sits a local institution - The Matthew Flinders Hotel. We're a place where hospitality meets community, and we're looking for a leader who shares our passion for creating exceptional experiences.
About the Role:
- Lead a team of hospitality professionals to deliver exceptional guest experiences.
- Manage the day-to-day operations of the venue, including open/close procedures, back-of-house administration, and team rostering.
- Develop and train the team to achieve operational excellence.
- Collaborate with the management team to drive business growth and improve customer satisfaction.
Requirements:
- Proven leadership experience in hospitality or retail, ideally with a focus on food, bars, and gaming.
- Strong operational skills, with the ability to drive financial and business targets.
- Excellent customer service skills, with the ability to coach and develop a large, multi-skilled team.
- Certifications in RSA, RCG, and Gaming Licence.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development within the Endeavour Group network.
- A dynamic and supportive team environment.
Join Our Team:
At ALH, we're committed to creating a safe, inclusive, and fun place to work. If you're a motivated and inspirational leader who is passionate about delivering exceptional guest experiences, we'd love to hear from you.
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