Lead Operational Manager

2 weeks ago


Melbourne, Victoria, Australia Woolworths Group Full time

Leadership Opportunity

Located on Warrigal Road, sits a local institution - The Matthew Flinders Hotel. We're a place where hospitality meets community, and we're looking for a leader who shares our passion for creating exceptional experiences.

About the Role:

  • Lead a team of hospitality professionals to deliver exceptional guest experiences.
  • Manage the day-to-day operations of the venue, including open/close procedures, back-of-house administration, and team rostering.
  • Develop and train the team to achieve operational excellence.
  • Collaborate with the management team to drive business growth and improve customer satisfaction.

Requirements:

  • Proven leadership experience in hospitality or retail, ideally with a focus on food, bars, and gaming.
  • Strong operational skills, with the ability to drive financial and business targets.
  • Excellent customer service skills, with the ability to coach and develop a large, multi-skilled team.
  • Certifications in RSA, RCG, and Gaming Licence.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development within the Endeavour Group network.
  • A dynamic and supportive team environment.

Join Our Team:

At ALH, we're committed to creating a safe, inclusive, and fun place to work. If you're a motivated and inspirational leader who is passionate about delivering exceptional guest experiences, we'd love to hear from you.



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