Lead Operations Manager

3 weeks ago


Melbourne, Victoria, Australia Woolworths Group Full time

Lead Operations Manager

Located at the foothills of The Dandenongs, our hotel is your local pub that checks every box. We're a brilliant opportunity to become a Manager at our Ferntree Gully Hotel.

What you'll do:

  • Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
  • Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
  • Bring your passion for good food and creating moments that matter for our guests
  • Be creative - develop and grow the business through your own initiatives

What you'll need:

  • Hospitality/Retail leadership experience, ideally working across food, bars and gaming
  • Ability to lead, develop and coach a large, multi-skilled team
  • Operational experience to achieve financial and business targets
  • Highly developed customer service skills
  • Current industry RSA, RCG and Gaming Licence

The perks are good too

An exclusive discount card for BWS, Dan Murphy's, Woolworths, Big W and other Endeavour Group brands, including off of our ALH pubs * Endeavour Wellbeing Support Program * Paid parental leave for permanent team members * Annual Share Purchase Plan for eligible team members * Awards Nights * Service Recognition Program * Grow your career within ALH and the wider Endeavour Group network

We are together creators

We're big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy's, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future, together - for our customers and each other.

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