Operations Excellence Manager

1 day ago

Newcastle, New South Wales, Australia beBeeOperations Full time $87,654 - $123,456
Business Operations Specialist

The role of Business Operations Specialist plays a vital part in the success of our organisation. You will support the Associate Director, Delivery, and broader team to ensure high-level execution of financial oversight, performance tracking, and strategic reporting.

You will lead a team of professionals, fostering a collaborative culture to deliver quality support across multiple areas. Your key responsibilities will include:

  • Monitoring financial performance across the delivery team, ensuring budgets, procurement, and reporting are effectively managed and aligned with strategic priorities.
  • Supporting service delivery operations by maintaining dashboards, monitoring key performance indicators, and delivering meaningful insights to inform decision-making.
  • Partnering with delivery teams to ensure alignment with the service catalogue and strategic objectives, and sourcing accurate information to support reporting.

This is a full-time position located at the Callaghan Campus. As a Business Operations Specialist, you will have the opportunity to make a significant impact on our organisation's success.

Requirements

To be successful in this role, you will need:

  • Strong financial acumen with experience in budgeting, forecasting, and producing meaningful reports that support high-level decision-making.
  • Excellent stakeholder engagement skills, with the ability to build relationships, negotiate effectively, and source critical information.
  • A proactive mindset with the ability to think strategically while managing multiple priorities and stakeholders.
  • Experience supporting IT Program, Project and Service Delivery in a complex environment.
  • Proficiency in tools such as TechOne, ServiceNOW PPM, Jira, and Confluence is highly regarded.
What We Offer

We offer a range of benefits to our employees, including:

  • Competitive salary commensurate with experience and qualifications.
  • 17% super and salary packaging.
  • Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
  • Discounts on private health insurance, gym memberships, software, travel, and more.
  • A range of support and wellbeing programs.
About Us

Our organisation is committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply. We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free.

How to Apply

To apply for this role, please submit your resume and a cover letter outlining your motivation to apply. Please also upload a statement addressing the requirements listed above. Your application must not exceed 3 pages.

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