Optical Dispenser and Patient Service Coordinator

1 month ago


Toowoomba, Queensland, Australia ProVision Full time

At ProVision, we're seeking a skilled Optical Dispenser and Receptionist to join our eyecare team in Toowoomba. This is a full-time role combining optical dispensing and reception duties.

About the Opportunity

This position offers a versatile work environment where you'll be involved in various aspects of patient care:

  • You will perform reception duties, including managing appointments, responding to phone calls, and greeting patients with exceptional customer service skills.
  • Interpret optical prescriptions accurately and provide fashion advice to patients.
  • Repair and adjust spectacle frames, as well as dispense optical orders efficiently.
  • Assist with pre-testing, patient care, and overall practice operations.
The Ideal Candidate

We're looking for a career-driven individual who shares our passion for delivering exceptional eyecare and personalized service. You should possess strong interpersonal and communication skills, a flair for fashion, and a desire to help others thrive in a fast-paced environment.

  • Strong analytical and problem-solving skills are essential for success in this role.
  • Experience in optical or medical reception roles is highly valued.
  • You should be personable, organized, and punctual, with a natural ability to connect with people from diverse backgrounds.
Why Choose ProVision?

As an independent optometry practice, we offer a unique opportunity to grow professionally while making a positive impact on our community:

  • This role provides a diverse work experience, combining reception and optical dispensing responsibilities.
  • You will have the chance to work alongside a dynamic team of Optometrists and Optical Dispensers, representing our esteemed eyewear brands.
  • Our consistent schedule ensures a healthy work-life balance, with rotating evening and weekend shifts to maintain a manageable workload.

We appreciate your contributions to our practice and value your commitment to providing exceptional patient service. If you're passionate about delivering outstanding eyecare and share our dedication to community service, we encourage you to apply for this exciting opportunity.


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