Customer Liaison Specialist

3 days ago

Melbourne, Victoria, Australia beBeeRelationship Full time $80,000 - $100,000
Job Overview

We are seeking a skilled professional to fill the role of Customer Liaison Specialist.

The successful candidate will be responsible for managing customer relationships from sales acceptance through to project completion, ensuring seamless process management with professionalism and efficiency.

This is an ideal opportunity for a results-driven individual who thrives in a fast-paced environment and excels at building strong relationships with clients.

  • At least 5 years of experience in a customer-facing role within residential construction (experience in knockdown/rebuild projects highly regarded).
  • Excellent organisational and communication skills, with a proven track record of managing multiple priorities.
  • Confidence in establishing and maintaining strong client relationships and resolving challenges with professionalism.
Main Responsibilities:
  • Manage the entire customer journey from sales acceptance to handover.
  • Ensure smooth process management with professionalism, empathy, and efficiency.
  • Collaborate with the team to achieve goals and objectives.
  • Develop and maintain strong client relationships.
  • Resolve issues and challenges with professionalism.
Key Qualifications:
  • Strong communication and interpersonal skills.
  • Excellent organisational and time management skills.
  • Able to work collaboratively as part of a team.
  • A positive attitude with a 'can-do' approach.
  • Able to adapt to changing situations and priorities.
About This Role:

This is a dynamic and challenging role that requires a high level of professionalism, empathy, and efficiency. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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