Customer Support Liaison

16 hours ago

Melbourne, Victoria, Australia beBeeCustomerSupport Full time $50,000 - $85,000

The Customer Support Liaison role is responsible for fostering and expanding customer relationships through exceptional service.

This position requires delivering outstanding customer experiences via various channels while contributing to business objectives and process enhancements.

Key Responsibilities & Duties
  • Respond promptly to customer inquiries via phone, email, and other communication methods.
  • Provide accurate and helpful information to customers in a timely manner.
  • Resolve customer issues efficiently and effectively.
  • Maintain a professional demeanor at all times.
  • Achieve first-time resolution of all queries.
  • Perform accurate data entry for various tasks.

The ideal candidate will contribute to creating a positive, inclusive, and respectful work environment that fosters collaboration, innovation, and diverse perspectives to support the broader goals of the organization.

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