Customer Liaison Specialist

17 hours ago


Melbourne, Victoria, Australia beBeeCustomerLiaison Full time $100,000 - $140,000
Job Title:

Customer Liaison Specialist

Job Summary:

We are seeking a highly skilled professional to manage customer relationships and ensure exceptional service delivery.

Main Responsibilities:

  • Develop and maintain strong relationships with customers to understand their needs and preferences
  • Manage and resolve customer complaints in a timely and professional manner
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Monitor and report on customer satisfaction metrics to inform business decisions

Requirements:

  • Proven experience in account management or a related field
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment with multiple priorities
  • Strong analytical and problem-solving skills

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • Competitive salary and benefits package


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