Administrative Assistant

4 days ago

Gold Coast, Queensland, Australia Cumberland House Surgery Full time
Job Overview

Cumberland House Surgery is seeking a highly organized and detail-oriented individual to join our team as an Administrative Assistant. This role will provide administrative support to our clinical team, ensuring the smooth operation of our practice.

Key Responsibilities
  1. Electronic System Management: Utilize our electronic system to create and send patient referrals, ensuring timely and accurate communication.
  2. Correspondence and Filing: Type patient referrals and other correspondence, maintaining accurate and up-to-date records.
  3. Paperwork Management: File and retrieve paperwork, ensuring easy access to patient information.
  4. Data Security: Ensure the security of patient data at all times, adhering to strict confidentiality protocols.
  5. Troubleshooting and IT Support: Troubleshoot clinical database issues and assist with IT-related problems, reporting faults to the software supplier.
  6. Task Management: Action clinician-created tasks, ensuring timely completion and follow-up.
  7. Patient Communication: Liaise with patients via email and telephone, providing excellent customer service.
  8. Secondary and Community Care: Liaise with secondary and community care services via email and telephone, facilitating seamless communication.
  9. Post and Distribution: Open and distribute post, ensuring timely receipt of important documents.
  10. Additional Duties: Perform other administrative tasks as required, supporting the smooth operation of our practice.

Cumberland House Surgery is committed to providing a supportive and inclusive work environment. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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