Senior Case Manager

23 hours ago


Wollongong, New South Wales, Australia Home Caring Full time
About Us

Home Caring is a leading provider of home care and disability services across Australia, dedicated to delivering high-quality, client-centered care. Our team is passionate about supporting our staff to excel in their roles, ensuring our clients receive the best possible outcomes.

Job Summary

We are seeking an experienced Senior Case Manager to join our team in Wollongong. As a key member of our Services Team, you will be responsible for assessing, planning, and coordinating care for our clients, while managing the day-to-day operations of the franchise.

Key Responsibilities
  • Conduct in-home assessments and develop personalized care plans in collaboration with clients, carers, and families.
  • Manage staff performance, rostering, and invoicing, ensuring seamless delivery of services.
  • Develop and maintain relationships with community organizations and brokerage agencies to ensure holistic case management.
  • Participate in on-call rosters and contribute to quality processes, such as client feedback management.
  • Actively participate in professional development activities to maintain contemporary knowledge and skills.
Requirements
  • Minimum 2 years' experience in case management, preferably in a community-based role.
  • Relevant qualifications in Social Work, Social Welfare, Psychology, or related disciplines.
  • Current driver's license and police check.
  • First Aid and WWCC certifications.
  • Excellent communication, interpersonal, and organizational skills.
What We Offer

Home Caring Wollongong offers a supportive and motivating work environment, excellent career progression opportunities, and a healthy work-life balance. If you are a motivated and experienced case manager looking for a new challenge, we encourage you to apply.


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