Fundraising Campaigns Development Specialist
6 days ago
Full-time Opportunity
Dementia Australia is seeking a skilled Fundraising Campaigns Development Specialist to join our team. As a key member of our fundraising team, you will be responsible for delivering exceptional customer service and donor care.
About the Role:
- Manage inbound and outbound communications through phone, SMS, social media, and event registrations to provide a high level of customer satisfaction.
- Collaborate with the Campaigns Specialist to create dynamic content for social media and implement it across various channels.
- Assist in implementing national acquisition and stewardship activities within agreed budget and timetables, interpreting data to provide insights for future campaign growth.
- Develop innovative strategies for recruiting and engaging new fundraising supporters and donors.
- Foster positive relationships internally and externally.
What We Offer:
As a valued member of our team, you will have access to:
- A competitive salary package, including the opportunity to salary package up to $15,900 each year for living expenses and up to $2,650 each year for entertainment benefits.
- One day paid birthday leave, paid days off during our end of year closure period, up to six weeks parental leave, and 17.5% annual leave loading.
- Flexible, hybrid work arrangements that promote work-life balance.
- Access to discounts and savings at over 450 retailers across Australia, wellbeing programs, and continuous professional development opportunities.
About You:
To be successful in this role, we are looking for someone with:
- Tertiary qualifications in Fundraising or a related field.
- Minimum 1-2 years' experience in customer service and/or customer support role.
- Strong communication and interpersonal skills.
- A commitment to embracing individual and cultural differences.
- A strong moral compass and ability to uphold high standards of accountability.
- Ability to build and maintain relationships with stakeholders.
Our Culture:
We value collaboration, empathy, and a commitment to making a difference in the lives of people affected by dementia.
About Us:
Dementia Australia is the national peak body and source of trusted information, education, and services for people impacted by dementia. We advocate for positive change and support vital research to improve the lives of people living with dementia.
The estimated annual salary for this position is between $60,000 - $80,000 AUD, depending on experience.
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